First, allow me to welcome you to our service!
As of September 15'th Semo.net will no longer be providing dialup nor DSL services within Bernie, Parma, Steele, Cooter, Denton or Holland. We are working very hard to ensure that the transition is as seamless as possible, however given the short time frame we expect a few bumps along the way so please bear with us. Below is some information as to what will be taking place.
E-Mail Accounts and Addresses
We, along with Semo.net are taking several steps to ensure that your E-Mail doesn't get lost in the transition. We have created you a @bpsnetworks.com address based upon your @semo.net/@sheltonbbs.com address. If your old address was smith123@semo.net then your BPS Networks address will be smith123@bpsnetworks.com. The password for your @bpsnetworks.com account will be the same password you used for your @semo.net/@sheltonbbs.com account. Semo.net will be keeping your full email account active until October 1'st. After October 1'st all mail destined for your @semo.net address will be forwarded to your @bpsnetworks.com address for up to 180 days. You will need to setup your @bpsnetworks.com in your mail client as soon as possible. You will be receiving a CD in the mail along with instructions, by running the CD it will assist in setting up your @bpsnetworks.com email account. You may also contact our technical support group at 1-866-543-3412, they will be happy to assist you in setting up your new account. Or if you're tech savy you can follow the directions in our FAQ found: http://www.bpsnetworks.com/faq under the 'Email' heading. After September 15'th you are advised to remove your Semo.net Account from your mail client to avoid receiving duplicate E-Mails. Now is a very good opportunity for you to explore our additional E-Mail domains. We have 40 domains available for our customers to use as your email accounts - the list is found: . Have a business in Bernie? You can have business_name@berniemo.com email address. Are you a teacher or have children in school? Show some school pride with account@berniemules.net or account@southpembulldogs.com! You can find a full list of the domains available at: http://www.bpsnetworks.com/node/65 You can use our account manager to manage your E-Mail accounts.
Dialup
Dialup customers will need to change the number you dial to access internet. Customers in Bernie will need to dial: 293-9275. Customers in Parma will need to dial: 357-9275. Customers in the Steele area will need to dial: 695-9275. You may contact tech support at 1-866-543-3412 for assistance in making the change on your computer. this change may be made at any time, but it must be done by October 1'st.
DSL
Bernie and Parma ADSL (customers with modems) will be migrated ahead of the September 15'th cut date. We will be contacting you to arrange a time for a tech to re-program your modem. However, if you wish to arrange a time please call our office at 293-2638. We will need to re-program your modem prior to September 15'th or your ADSL connection will stop working at 12:01 A.M. DSL customers in Steele, Denton, Holland and Cooter (along with the SDSL customers in Bernie and Parma) will be migrated at 12:01 A.M. Tuesday September 15'th. You will likely need to power-cycle your modems, routers and computers after 12:01 to restore the service and complete to switch to BPS Networks network. If you wish to complete the transition prior to the September 15'th cut date then plase contact our office at 293-2638 and we will work with you on moving over early. Please also take the time to look at our DSL offerings, we now have speeds up to 6Mb/s available!
If at any time you need assistance in this transition please do not hesitate to contact our tech support group at 1-866-543-3412, tech support is available 24/7.
