DSL FAQ (6)
- Do I qualify for DSL?
If you are a BPS Telephone Company customer then yes you do qualify for DSL service.
- Does it tie up my phone line?
No! DSL uses a portion of the phone line that regular phone service doesn't use. If you have DSL installed, you will be given small filters to attach to the outlets that don't provide the signal to your ADSL modem. These filters are low-pass filters -- simple filters that block all signals above a certain frequency. Since all voice conversations take place below 4 KHz, the low-pass (LP) filters are built to block everything above 4 KHz, preventing the data signals from interfering with standard telephone calls.
- What are the system requirements for DSL?
If your computer was purchased in the last four years then it likely has everything you need.
Minimum requirements:
Windows- A 233mhz or fast processor
- Windows 95, 98, 2000, XP or Vista
- Internet Browser (IE 4+, Netscape or FireFox)
- An Ethernet Card/Port
Macintosh
- MacOS 7.6 or above
- Internet Browser (IE 4+, Netscape or FireFox)
- An Ethernet Card/Port
Linux
- 2.0 Kernel or above
- X-Windows
- Internet Browser (Netscape or FireFox)
- An Ethernet Card/Port
- Can I use more than one computer on my DSL circuit?
Absolutely!
To provide service to more than a single computer you will need to purchase either a wired or wireless DSL router. Simply plug an ethernet cable from the modem's LAN port to the routers WAN port.
- Can I use my laptop with DSL wirelessly?
Yes, you will need to purchase a Wireless Router - available from many computer hardware retailers. They are simple to install and most manufacturers will include a CD with instructions *If you have a SpeedTouch Modem please read this faq: When I hook up a router to a SpeedTouch modem my internet connection stops working.
- If I already have BPS Dialup will I need to change my email address
No, if your are transitioning from a BPS Dialup account to a BPS DSL account you may keep your existing email address.
Email (3)
- How do I setup an email account in Microsoft Outlook Express?
- Microsoft Outlook Express
Step 1. On the menu bar select ‘Tools’ then select ‘Accounts’.
Step 2. Select the ‘Mail’ tab. Click ‘Add’ then select ‘Mail’.
Step 3. ‘Display Name’ – Fill in your full name, this is what a recipient will see when you send them an e-mail. Press ‘Next’.
Step 4. ‘E-mail Address’ - This is your full email address, in the example shown the e-mail address is ‘account@berniemules.net’. It is specified as account@domain, so if you have the email account of ‘bob’ at the domain of ‘riscotigers.net’ then you would fill in ‘bob@riscotigers.net’. Press ‘Next’.
Step 5. Fill in the information.
5a. For ‘My incoming mail server is a '__ server’ - Select ‘POP3’.
5b. ‘Incoming mail (POP3, IMAP or HTTP) server’ - This is specified as mail.<domain>. In the example since we have a @berniemules.net email account we have used 'mail.berniemules.net. If we had a @maldengreenwave.com address we would have used 'mail.maldengreenwave.com'.
5c. ‘Outgoing mail (SMTP) server’ - This is specified as mail.<domain>. It will be identical to the entry you have for ‘Incoming mail (POP3, IMAP or HTTP) server’.
5d. Press ‘Next’.
Step 6. Fill in the Information.
6a. ‘Account name’– Your account name is your full email address, in the example shown the e-mail address is ‘account@berniemules.net’. It is specified as account@domain, so if you have the email account of ‘bob’ at the domain of ‘riscotigers.net’ then you would fill in ‘bob@riscotigers.net’.
6b. ‘Password’ – This is your password for your e-mail account.
6c. Press ‘Next’. Press ‘Finish’.
Step 7. Select your newly created account in the list. Press ‘Properties’.
Step 8. Select the ‘Servers’ tab. Check the box next to ‘My server requires authentication’. Press ‘OK’. Press ‘Close’. You may now begin using your new email address!
- How do I setup an email account in Microsoft Outlook?
Microsoft Outlook
Step 1. On the menu bar select ‘Tools’ then ‘Email accounts’
Step 2. Select ‘Add new e-mail account’, press the ‘Next’ Button
Step 3. Select ‘POP3’, press the ‘Next Button’
Step 4. Fill in the information –
4a. ‘Your Name’ – Fill in your full name, this is what a recipient will see when you send them an e-mail.
4b. ‘E-mail Address’ – This is your full email address, in the example shown the e-mail address is ‘account@berniemules.net’. It is specified as account@domain, so if you have the email account of ‘bob’ at the domain of ‘riscotigers.net’ then you would fill in ‘bob@riscotigers.net’
4c. ‘Incoming mail server (POP3)’ – This is specified as mail.<domain>. In the example since we have a @berniemules.net email account we have used 'mail.berniemules.net'. If we had a @maldengreenwave.com address we would have used 'mail.maldengreenwave.com'.
4d. ‘Outgoing mail server (SMTP)’ – This is specified as mail.<domain>. It will be identical to the entry you have for ‘Incoming mail server (POP3)’.
4e. ‘User Name’ – Your user name is your full email address, in the example shown the e-mail address is ‘account@berniemules.net’. It is specified as account@domain, so if you have the email account of ‘bob’ at the domain of ‘riscotigers.net’ then you would fill in ‘bob@riscotigers.net’.
4f. ‘Password’ – This is your password for your email account.
Step 5. press the ‘More Settings’ Button.
Step 6. Select the ‘Outgoing Server’ tab. Check the option ‘My outgoing server (SMTP) requires authentication’. Make sure that ‘Use same settings as my incoming mail server’ is selected. Press ‘OK’.
Finally, Press ‘Next’, and then press ‘Finish’. You may now begin using your new email address!
- How do I utilize the Barracuda Spam Filter?
All the details can be found by reading the Barracuda Spam Filter Instructions.
General (1)
- When I hook up a router to a SpeedTouch modem my internet connection stops working
This is likely being caused by an IP network conflict. SpeedTouch modems use the private IP space of 192.168.1.X to provide NAT/DHCP to devices on the LAN side of the modem. Some DSL routers also use the private ip space of 192.168.1.X on the LAN side. When you hook the two together the router now has an IP address of 192.168.1.X on the WAN side and also the LAN side, so the router ends up not knowing where to send the traffic. In order to remedy this situation you must change the LAN address and DHCP pool of your DSL router to something other than 192.168.1.X (use 192.168.14.X for example). Read the instructions delivered with your DSL router or contact the manufacturer of your DSL router for specific instructions on how to make the necessary changes.